Frequently Asked Questions

Features & Capabilities

What core problems does Akeyless solve for organizations?

Akeyless addresses several key challenges: the Secret Zero Problem (secure authentication without storing initial access credentials), legacy secrets management inefficiencies, secrets sprawl across environments, excessive standing privileges, high operational costs, and complex integrations. Its Universal Identity, Zero Trust Access, automated credential rotation, and cloud-native SaaS platform centralize secrets management, reduce breach risks, and save up to 70% of maintenance and provisioning time. Source

What are the key features and benefits of Akeyless?

Akeyless offers Universal Identity (solving the Secret Zero Problem), Zero Trust Access (Just-in-Time access, granular permissions), automated credential rotation, vaultless architecture, centralized secrets management, out-of-the-box integrations (AWS IAM, Azure AD, Jenkins, Kubernetes), and a cloud-native SaaS platform. Benefits include enhanced security, operational efficiency, cost savings, scalability, and compliance with standards like ISO 27001 and SOC 2. Source

Does Akeyless provide an API and technical documentation?

Yes, Akeyless provides a comprehensive API for secure platform interactions, including support for API Keys. Extensive technical documentation is available, covering platform overview, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Access documentation at Akeyless API Docs and Technical Documentation.

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Notable customers include Wix, Dropbox, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, and K Health. Source

What business impact can customers expect from Akeyless?

Customers can expect enhanced security (Zero Trust Access, automated credential rotation), operational efficiency (centralized secrets management, streamlined workflows), cost savings (up to 70% reduction in maintenance and provisioning time), scalability (multi-cloud/hybrid support), compliance (ISO 27001, SOC 2, FIPS 140-2), and improved employee productivity. Progress Case Study

Can you share specific case studies or customer success stories?

Yes. Constant Contact scaled in a multi-cloud, multi-team environment using Akeyless (Case Study). Cimpress transitioned from Hashi Vault to Akeyless for enhanced security and seamless integration (Case Study). Progress saved 70% of maintenance and provisioning time (Case Study). Wix adopted Akeyless for centralized secrets management and Zero Trust Access (Video).

Security & Compliance

What security and compliance certifications does Akeyless hold?

Akeyless is certified for ISO 27001 (certificate), SOC 2 Type II (details), FIPS 140-2 (certificate), PCI DSS (details), and CSA STAR (registry). These certifications ensure robust security and regulatory compliance for regulated industries. Trust Center

How does Akeyless ensure data protection and security?

Akeyless uses patented encryption technologies to secure data in transit and at rest, enforces Zero Trust Access with granular permissions and Just-in-Time access, and provides audit and reporting tools for compliance. The Trust Center offers detailed insights into security practices and certifications. Trust Center

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless architecture, eliminating the need for heavy infrastructure and reducing costs and complexity. It provides Universal Identity (solving the Secret Zero Problem), cloud-native SaaS deployment, Zero Trust Access, and automated credential rotation. These features reduce operational overhead and enable faster deployment and scalability compared to HashiCorp Vault's self-hosted model. Learn more

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers out-of-the-box integrations (Jenkins, Kubernetes, Terraform), and provides cost efficiency with a pay-as-you-go model. It also features Universal Identity and Zero Trust Access, which are not available in AWS Secrets Manager. Learn more

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers Zero Trust Access, vaultless architecture, and advanced security measures, reducing operational complexity and costs compared to traditional PAM solutions. Learn more

Implementation & Ease of Use

How long does it take to implement Akeyless and how easy is it to start?

Akeyless can be deployed in just a few days due to its SaaS-native architecture. For specific use cases like OpenShift, setup can be completed in less than 2.5 minutes. The platform offers a self-guided product tour, platform demos, tutorials, and 24/7 support to ensure a smooth onboarding experience. Product Tour

What feedback have customers shared about the ease of use of Akeyless?

Customers consistently praise Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation or leakage. It’s been a really smooth, really easy process." Shai Ganny (Wix) highlighted the simplicity and operational confidence gained from Akeyless. Cimpress Case Study, Wix Testimonial

Support & Training

What customer service and support options are available after purchasing Akeyless?

Akeyless provides 24/7 customer support via ticket submission (support page) and email ([email protected]). Proactive assistance is available for upgrades and troubleshooting. Customers can also access a Slack support channel and extensive technical documentation and tutorials. For escalations, contact [email protected]. Contact Support

What training and technical resources are available to help customers get started?

Akeyless offers a self-guided product tour, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support and a Slack channel are available for troubleshooting and guidance. These resources ensure customers can quickly and effectively implement Akeyless solutions. Product Tour, Tutorials

Industries & Case Studies

Which industries are represented in Akeyless's case studies?

Akeyless's case studies span technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). These examples demonstrate Akeyless's versatility across diverse sectors. Case Studies

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Are Your Secrets and Identities Secure? Let's Protect Them Together.

Meet with our experts to learn how Akeyless can enhance your secrets and identity management strategy.

In this live Q&A with a solutions engineer, you will learn how to:

  • Eliminate secrets sprawl across environments.

  • Rotate Secrets Automatically and use short-lived credentials to eliminate hardcoded secrets.

  • Enforce Zero Standing Privileges with JIT access and granular permissions.

  • Cut costs by up to 70% with a secure Hybrid-SaaS, cost-effective solution.

Trusted by leading enterprises

What our clients say

  • With Akeyless, we now have a scalable secrets management platform that’s enterprise class. The fact that we have a cloud-first enterprise solution gives me confidence that Akeyless will scale as our business does.

    Adam Hanson Director of IT Security Architecture, Design & Testing, Constant Contact
    Adam Hanson explains why Akeyless was uniquely able to address his concerns

  • Akeyless’ platform approach, superb technology and service excellence made it easy for us to decide to rip and replace Hashi Vault.

    Daniel Fabbo Senior Manager of Information Security, Cimpress
    Watch why Akeyless is uniquely positioned to take on the secrets management sector

  • Akeyless is true SaaS that allows you to scale. It’s purpose-built to live in the cloud. We saved 70% of our maintenance and provisioning time with Akeyless.

    Richard Barretto Chief Information Security Officer & VP, Progress
    Watch video about secure DevOps credentials and access to resources in a multi-cloud world

  • Akeyless revolutionized our approach to security, shifting our paradigm from trusted networks to zero-trust access. The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely.

    Shai Ganny SecOps Team Lead, Wix
    Watch how Akeyless helped Wix achieve a true Zero Trust environment