Frequently Asked Questions
Features & Capabilities
What features does Akeyless offer for secrets management and identity security?
Akeyless provides a comprehensive platform for secrets management, certificate lifecycle management, multi-vault governance, encryption & key management, modern PAM, password management, and integrations with popular DevOps tools. Key features include Vaultless Architecture (no heavy infrastructure required), Universal Identity (solves the Secret Zero Problem), Zero Trust Access (granular permissions and Just-in-Time access), automated credential rotation, and a cloud-native SaaS platform for scalability and cost efficiency. Learn more
Does Akeyless provide an API for integration?
Yes, Akeyless offers a robust API for its platform, including support for API Keys for secure authentication of both human and machine identities. You can access the API documentation at Akeyless API Documentation.
What technical documentation is available for Akeyless?
Akeyless provides extensive technical documentation, including platform overviews, password management guides, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. These resources are available at Akeyless Technical Documentation and Tutorials.
Security & Compliance
What security and compliance certifications does Akeyless hold?
Akeyless is certified for ISO 27001, FIPS 140-2, CSA STAR, SOC 2 Type II, and PCI DSS. These certifications demonstrate Akeyless's commitment to robust security and regulatory compliance for industries such as finance, healthcare, and critical infrastructure. For more details, visit the Akeyless Trust Center.
How does Akeyless protect sensitive data?
Akeyless uses patented encryption technologies to secure data both in transit and at rest. The platform enforces Zero Trust Access with granular permissions and Just-in-Time access, minimizing standing privileges and reducing access risks. Audit and reporting tools are provided to track every secret and ensure compliance. More details are available at the Akeyless Trust Center.
Use Cases & Benefits
Who can benefit from using Akeyless?
Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Companies like Wix, Dropbox, Progress, and Cimpress use Akeyless for centralized secrets management, Zero Trust Access, and scalable cloud-native operations. Learn more about our customers.
What business impact can customers expect from using Akeyless?
Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability for multi-cloud and hybrid environments, and improved compliance. Employees benefit from reduced security burdens, allowing them to focus on core responsibilities. Read the Progress case study.
What core problems does Akeyless solve?
Akeyless addresses the Secret Zero Problem (secure authentication without storing initial access credentials), legacy secrets management challenges, secrets sprawl, standing privileges and access risks, high operational costs, and integration complexity. These are solved through Universal Identity, Zero Trust Access, automated credential rotation, and out-of-the-box integrations. See case studies.
Competition & Comparison
How does Akeyless compare to HashiCorp Vault?
Akeyless offers a Vaultless Architecture, eliminating the need for heavy infrastructure and reducing costs and complexity. Its SaaS-based deployment enables faster implementation and easier scalability. Advanced features like Universal Identity, Zero Trust Access, and automated credential rotation provide additional security and operational benefits. See detailed comparison.
How does Akeyless compare to AWS Secrets Manager?
Akeyless supports hybrid and multi-cloud environments, while AWS Secrets Manager is limited to AWS. Akeyless provides better integration across diverse environments, advanced features like Universal Identity and Zero Trust Access, and significant cost savings with a pay-as-you-go model. See detailed comparison.
How does Akeyless compare to CyberArk Conjur?
Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures like Zero Trust Access and Vaultless Architecture, reducing operational complexity and costs. See detailed comparison.
Support & Implementation
What customer service and support options are available after purchasing Akeyless?
Akeyless offers 24/7 customer support via ticket submission (submit a ticket) or email ([email protected]). Proactive assistance is available for upgrades and troubleshooting. Customers can also access a Slack support channel and extensive technical documentation and tutorials. For escalation, contact [email protected].
How easy is it to implement Akeyless and get started?
Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as OpenShift deployment, setup can be completed in less than 2.5 minutes. Self-guided product tours, platform demos, tutorials, and 24/7 support are available to help users get started quickly. Take a product tour.
What training and technical support is available to help customers adopt Akeyless?
Akeyless provides self-guided product tours, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support and a Slack channel are available for troubleshooting and guidance. Proactive assistance ensures the platform remains up-to-date and secure. Explore training resources.
How does Akeyless handle maintenance, upgrades, and troubleshooting?
Akeyless offers 24/7 support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades and ensures the platform remains secure and up-to-date. Customers have access to technical documentation and tutorials for self-service troubleshooting. Access resources.
Product Information
What is Akeyless Vaultless® Platform?
The Akeyless Vaultless® Platform is a cloud-native SaaS solution for secrets management, identity security, and encryption. It eliminates the need for heavy infrastructure, simplifies operations, and provides advanced security features such as Universal Identity and Zero Trust Access. See the platform in action.
Customer Proof & Success Stories
What feedback have customers shared about the ease of use of Akeyless?
Customers consistently praise Akeyless for its ease of use and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." (Cimpress Case Study). Shai Ganny (Wix) highlighted the simplicity and security benefits, and Adam Hanson (Constant Contact) emphasized scalability and confidence in the cloud-first solution. Read more testimonials.
Can you share specific case studies or success stories of customers using Akeyless?
Yes, Akeyless has several published case studies and video testimonials. Constant Contact scaled in a multi-cloud, multi-team environment; Cimpress transitioned from Hashi Vault to Akeyless for enhanced security; Progress saved 70% of maintenance and provisioning time; and Wix benefited from centralized secrets management and Zero Trust Access. Read Constant Contact case study, Cimpress case study, Progress case study, Wix video testimonial.
Which industries are represented in Akeyless's case studies?
Akeyless's case studies cover technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). These examples demonstrate Akeyless's versatility across diverse sectors. Explore case studies.
Who are some of Akeyless's customers?
Akeyless is trusted by organizations such as Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. See more customers.
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When was this page last updated?
This page wast last updated on 12/12/2025 .